Enrollment Request

Enrollment Request

When you get enrolled into Fleet you will get the following email, this will be to grant access to your service dealer to receive notifications about your unit. You MUST click on "Please APPROVE or decline this request." After this a new website tab will open and prompt you to "Accept" or "Decline" you will need to click on  "ACCEPT" or your service dealer will not be able to get notifications about your unit. After it has been accepted your service dealer will receive an email with "Enrollment Request Approved" now they will begin to receive notifications when your unit runs.




    • Related Articles

    • How to Reset Mobile Link Password?

      How to Reset Mobile Link Password 1. Go to the Mobile link website: https://www.mobilelinkgen.com/ 2. Click on the Login tab at the right corner. After click on forgot login user or password and the following screen should appear. To reset your ...
    • What does "Ready to Run" email mean?

      The following Mobile link notification only indicates: your unit is ready to run and start if you were to have a power outage.
    • Setting up MobileLink Alerts

      When setting up your MobileLink account, you may receive up to two separate emails. One will have your welcome to MobileLink and a temporary password, the second email will only apply if you have a Generac dealer monitoring the unit as well and ...
    • How to reconnect a generator to a Wi-Fi network or a new network using Mobile Link Setup App

      Below is a helpful video that will guide you through the process of connecting a generator to a Wi-Fi network. This process includes the new process of connecting a generator with Mobile Link Setup.  If you would like to open the video tutorial in a ...
    • Fleet Monitoring Features - LTE Cellular or Wifi Remote Monitor

      FLEET FEATURES Features Active FREE Generator status yes yes iOS and Android yes yes Monthly email summary yes yes Email, text and push* notifications yes Fuel level** yes Maintenance schedules yes Exercise time yes Maintenance due by yes Status ...