Open up the unit with the Generac key that was provided at time of installation, lid locks are on the left and right side of the unit
Once the unit is open you will see a control screen to the right side. This will show that you have an error code/ fault of E2800 emergency stop. In order to clear the alarm you will have to put the unit to "Off" position on the controller
Locate the 2 Auxiliary Shutdown switches, one inside the unit on the panel left of the controller and the other switch is on the rear outside panel nearest the controller end. Just below the lid hinge.
Make sure that both switches are shut off then back to the on position to ensure they are in the up position. Sometimes ice and hard rain will move them slightly and they just need to be reset.
Then press enter on the controller a few times and this should clear the fault. After should read either "Ready to Run" or "Run Hours (sequence of numbers)". Once the alarm has been cleared, press the ENTER key until the screen says "Ready to run" or "Run time hours are"(this means the error code has been cleared)
Set unit to manual (to make sure it runs)
Set unit to auto - and the error code has been cleared and should now say "Ready to run" It is now ready for the next utility outage.