Setting up MobileLink Alerts

Setting up MobileLink Alerts

When setting up your MobileLink account, you may receive up to two separate emails. One will have your welcome to MobileLink and a temporary password, the second email will only apply if you have a Generac dealer monitoring the unit as well and receiving notifications. This is to give approval to your Generac dealer to add your generator to their fleet management account. This will allow the dealer to get notifications and see the history on your unit.

**Log in on the web browser: https://app.mobilelinkgen.com/ (if you wish to change your password this will HAVE to be done on the website not the app)

To add or modify notification preferences using the Mobile Link Website:

  1. Open a web browser, navigate to and log in to the Mobile Link website.
  2. Click the Generator Owner's Name which is followed by an mceclip0.png icon in the top right corner
  3. Select Account Settings from the menu that appears

    clickonsettings.png

  4. The Account Setting screen will appear.  Select Notifications from the Account Settings Menu

    david1.png

  5. The Notifications panel will appear.  Select the mceclip1.png icon beside the notification type that is desired.
    david2.png


    Note: Only Email and Text/SMS options are available through the Mobile Link Website.  Push notifications options are only available through the Mobile Link App as they are a function of the mobile app and as a result, are unavailable through the website.
    Note: If you have multiple generators/connected devices in your account you will need to click on       each one to proceed with setting up alerts
  1. The Edit Notification Preferences screen appears.  Select the mceclip2.png icon to enable notifications for the desired notification type. The icon will change to mceclip3.png when enabled.

    emailalerts.JPG

    Note: The screen shown above is the Notification Preferences for Email Notifications. types of notifications will vary depending on the delivery method (Email or SMS) and if the device is attached to a generator or a propane tank.

  2. After enabling the desired notification types, click SAVE.

    clicksave.png

  3. Notifications have now been successfully configured on the Mobile Link Website

 

To add or modify notification preferences using the Mobile Link app:

  1. Download, Install, and open the Mobile Link for Generators App from the Google Play Store or Apple Appstore, then click Sign In or Sign up to login to the Mobile Link App. 
  2. Select the mceclip5.png icon from the menu that appears, in the bottom of your screen
  3. The Account Setting screen will appear.  Click the forward arrow.
  4. The Notifications panel will appear.  Select the forward arrow icon beside the Generator or Tank for which notifications are desired.
  5. The Edit Notification Preferences screen appears.  Select the mceclip9.png icon to enable notifications for the desired notification type. The icon will change to mceclip10.png when enabled.

    Note: The screen shown above is the Notification Preferences for Email Notifications. types of notifications will vary depending on the delivery method (Email, Text/SMS, Push) and if the device is attached to a generator or a propane tank.

  6. After enabling the desired notification types, click the mceclip11.png icon in the top left corner.
  7. Notifications have now been successfully configured on the Mobile Link app.